Frequently asked questions
Everything you need to know to rent a vehicle from trusted agencies on RentalMe.
The price is set by the agency and shown on each listing. A clear service fee is added at the time of booking, with no surprises.
Yes. Creating an account and listing vehicles are entirely free. RentalMe only charges a commission on confirmed bookings.
Everything is settled online, securely. No cash is needed when the keys are handed over.
Yes, partner agencies are verified so you can book with confidence.
Yes, according to the cancellation terms shown on each listing and accepted before booking.
Our support team is available 7 days a week, by phone or WhatsApp, before, during and after your rental.
Choose pickup, home delivery (with a fee set by the agency) or airport delivery with a surcharge, all shown clearly before you pay.
Eligible vehicles offer insurance options, all-risk, excess waiver or civil liability, that you select at booking.
A refundable deposit, set by the agency, is held for each booking. The accepted method (none, cash, card or cheque) is shown on the listing.
Create an agency account, complete a quick verification of your company, then list your vehicles for free in a few steps.
Payments are collected online and paid out to the agency securely, there's no cash to handle at key handover.
Yes. Agencies get unlimited listings, team and role management, custom contracts and analytics on our paid plans.